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There will be special arrangements for the office hours of the Customer Service Centers and Customer Service Hotline on the following dates.
Date: Monday, October 6 (Mid-Autumn Festival)
Office hours: 9 a.m. to 3 p.m.

SMS Delivery to Customers Located Outside of Hong Kong
Please be informed that due to network issues, some of our customers located outside of Hong Kong are unable to receive our SMS notifications as usual. We are actively working on a solution and will resolve the incident as soon as possible.
We apologise for any inconvenience caused, thank you for your understanding and patience.

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Policy Owner CTF Life Planner Intermediaries CIRCLE Member

Leveraging the financial strength and strategic investments of Chow Tai Fook Group’s ecosystem, CTF Life is committed to providing personalised planning solutions, lifelong protection and diverse lifestyle experiences to customers and their loved ones throughout the life journey of “Wellbeing, Growth, Healthcare and Legacy”, while continuously creating value beyond insurance.

As at 31 December 2024, CTF Life’s solvency ratio on the Hong Kong Risk Based Capital basis stood at 266%, which is distinctly higher than the minimum regulatory requirement of 100%.

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Consultants may scan the QR code to download and install the latest versions of the "IFA Proposal" and "IFA Application" iPad POS apps. Please log in to proceed with the insurance application after the systems are updated.

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